Once a client, always a client! We don't ever leave our clients hanging after they apply for life or health insurance. Your advisor remains on call for you to reach out to whenever you have any needs, claims, or questions. Beyond that, your advisor will reach out to you once a year to complete a policy review. This is a way to refresh your memory on the coverage you have, re-evaluate your needs, and make sure you still have the correct coverage for those needs.